EMAIL SERVICES

Our sophisticated e-mail system ensures that your in-box does not get overwhelmed with spam. Let’s take a moment to review how the system works:

Step 1: The first step for all incoming e-mail is through our primary anti-virus scanner. This scanner looks for new virus definitions every eight minutes to ensure that it is constantly updated. Infected files are cleaned and passed on to the next step. Messages that cannot be cleaned of viruses are deleted

Step 2: Once messages are cleaned of viruses they are processed by our primary anti-spam system. This system process messages based on two different categories: spam messages and adult spam messages.

This sophisticated system uses over 100 highly advanced tests to determine if a message is spam. Messages that are blatant spam are deleted. Suspect messages are queued and a daily digest is sent to subscribers with these messages. The digest contains the sender’s name, subject line, country of origin and the percentage likelihood that the message is spam. Non-spam messages can easily be forwarded to the recipient and the sender can be identified so that their messages are immediately delivered in the future.

Adult messages are handled in a different manner. The system is configured to treat these messages more aggressively in order to assure that these messages virtually never appear in your in-box.

Step 3: Another anti-spam system that checks messages passing through the first anti-spam system.

Step 4: Messages are then reviewed by another anti-virus system that scans each message using three separate anti-virus applications. The definitions for each of these scanners are updated every 5-10 minutes. This step is designed to catch new viruses that have just appeared and may not yet appear in every provider’s anti-virus definition files.

After reviewing the processing steps listed above many users inquire how much extra time this processing adds to the receipt of messages. Our tests show that the four step process adds only about two to three seconds of additional delivery time.